BLOSSOM SPAS BOOKING AND
SERVICES POLICIES

We appreciate your understanding and cooperation with the following policies. They help us provide every guest with a relaxing experience and allow our technicians to stay on schedule.

​BOOKING ACKNOWLEDGEMENT
By booking services through this website, you acknowledge and agree that all service times and prices are estimates. The final service duration and price may vary based on the condition of your nails, service complexity, requested designs, product removal, repairs, or additional services selected during your appointment.

LATE ARRIVALS, CANCELLATIONS, AND NO-SHOWS
Please contact the salon if you expect to arrive more than 10 minutes late.

We will always do our best to accommodate you. However, arriving late may require us to shorten or adjust your service so we do not delay the appointments scheduled after yours.

When we do not receive notice that you are running late, your reserved appointment may be released and you will be treated as a walk-in guest. This means your preferred technician or requested service may no longer be available.

Please contact us as soon as possible if you need to cancel or reschedule your appointment.

REFUNDS AND SERVICE ADJUSTMENTS
Our service prices reflect the time, skill, products, and supplies provided by our nail artists. Your satisfaction is important to us, so please contact the salon promptly if you have a concern.

Requests for a refund must be made within 24 hours of the original appointment. Please contact Blossom Spas within 24 hours of your appointment to request a refund. You may contact us via email, BlossomSpas@Gmail.com, or calling us during regular business hours at (540) 217-2194.

Before a refund can be considered, the nail enhancements, polish, or designs applied during the service must be removed by Blossom Spas so that we can properly inspect the work.

THREE-DAY SERVICE GUARANTEE
If you experience an application-related issue, please contact Blossom Spas within three calendar days of your appointment to request a complimentary repair. You may contact us via email, BlossomSpas@Gmail.com, or calling us during regular business hours at (540) 217-2194.

Complimentary repairs are limited to issues caused by the original application or products used during the service. Repairs requested after three days will be charged at the regular service price.

The service guarantee does not apply when:

• The nails have been altered, repaired, removed, or serviced by another salon.

• The nails have been bitten, picked, pulled, intentionally removed, or otherwise damaged.

• The client has used harsh chemicals without protective gloves.

• The client has not followed the salon’s recommended aftercare instructions.

• Products not recommended by the salon have been used.

• The issue resulted from an accident, improper use, normal wear and tear, or activities outside the salon’s control.

• Recommended medical attention was not obtained when advised.

All repairs and refund requests are subject to inspection by Blossom Spas.